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Our call center software helps streamline services such as: Student Enrolment Campaigns, Automated Fee Payment Reminders, Financial aid support, Omnichannel education contact center solution, and Student hotlines
Add a personal touch to your educational call center with sticky agents. CXDYNAMIQs contact center software will route students right to the counsellor they’re used to, so they can build trust and maintain the relationship.
Tap into remote working with a location independent education contact center solution. Shift personnel to work-from-home or back again, using CXDYNAMIQ’s cloud-based platform. Or use it to remotely outsource part of your operations. Stay agile, adaptable, and safe.
Speed up your response time with CXDYNAMIQ’s self-service support options, conversational AI, and automated calls. Our intelligent customer service platform removes the burden from live agents, providing faster customer service and increasing your education call center’s efficiency.
Easily manage digital channels Support tech savvy students on the channels they prefer. Our education call center solution routes their information right along with them, no matter how often they switch. Counsellors and administrators can go between voice and chat, without missing a beat.
Stay lean throughout the school year with our flexible pricing model. Seasonal spikes and fluctuations aren’t a problem with CXDYNAMIQ’s pay-per-use pricing. Key capabilities have been built into our call center software, specifically with the education sectors needs in mind. It doesn’t lock you into a contract, throttle your service, or expect you to precisely forecast your needs. You can increase or lower capacity when needed. Tighten up your cost of operations by up to 60% with our monthly plans.
Transform the student experience with CXDYNAMIQ’s omnichannel contact center. Give your students the attention they need, with the smooth digital experiences they expect.
Always be available with our intelligent AI chatbots, voice bots, and seamless omnichannel hub. With text messaging, webchats, voice interactions, social media, and more, CXDYNAMIQ’s CX hub puts you anywhere your students are.
It all comes with the efficiency of streamlined, AI-assisted, omnichannel service.
Education institutions use cloud contact center software for flexibility and to streamline hardware setup inefficiencies, information alignment and to provide uninterrupted service to students across multiple digital channels.
Let more students connect with your agents; at their convenience. Use automation to handle higher call & chat volumes across digital and voice channels. A single AI deployment can triple your interaction capabilities while cutting costs per contact.
CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful outbound campaign.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your enterprise call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages.
Automatically record every call and view it alongside prospect data in your CRM.
We will catch you as early as we receive the message
