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OUTBOUND CALL CENTER SOLUTION

Outbound Call Center Software for efficient sales, proactive support, and automated callbacks.

  • Make outbound processes faster, more efficient, and more effective.
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Outbound Call Center Solution

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Benefits of CXDYNAMIQ Outbound Call Center Services

The Customized outbound Call Center Services are designed for CXDYNAMIQ clients who want to improve the initial purchase, configure the policy and outsource the administration. With outbound call centre there are many advantages and benefits. The main advantages are in CXDYNAMIQglobal Outbound Call Center services are as follows.
Manage more calls: This will help you to empower manage and administer a large number of calls with fewer operators and efficiently.

  • Diminish ignored calls

    It is a more precise management of queued calls, operator status and waiting times.

  • Enhance productivity

    Our services increase the number of returned calls and the number of chats, e-mails and messages gathered on social networks.

  • Examine the action

    We carefully observe results and calls with the modules of releases, statistics and manage in real-time.

  • Optimize expenses and support

    We make more standard use of operators thanks to the concurrent administration of calls and text information.

  • Customer support service

    CXDYNAMIQ customer support services give immediate identification to calls, accurate, welcome text information and personalized attention.

Types of CXDYNAMIQ Outbound Call Center Services

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Lead generation / Telemarketing

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Client Surveys

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Appointment Scheduling

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Customer Support Services

CXDYNAMIQ Outbound call center features

CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful inbound campaign.

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Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

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Seamless CTI

Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.

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Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

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Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

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Mobile App

Manage your enterprise call center services from anywhere while tracking every call.

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Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

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Answering Machine Detection

Skip answering machines to connect agents only to live prospects.

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Text to Speech

Quickly automate & personalize IVR messages.

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Call Recordings

Automatically record every call and view it alongside prospect data in your CRM.

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