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The Customized outbound Call Center Services are designed for CXDYNAMIQ clients who want to improve the initial purchase, configure the policy and outsource the administration. With outbound call centre there are many advantages and benefits. The main advantages are in CXDYNAMIQglobal Outbound Call Center services are as follows.
Manage more calls: This will help you to empower manage and administer a large number of calls with fewer operators and efficiently.
It is a more precise management of queued calls, operator status and waiting times.
Our services increase the number of returned calls and the number of chats, e-mails and messages gathered on social networks.
We carefully observe results and calls with the modules of releases, statistics and manage in real-time.
We make more standard use of operators thanks to the concurrent administration of calls and text information.
CXDYNAMIQ customer support services give immediate identification to calls, accurate, welcome text information and personalized attention.
CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful inbound campaign.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your enterprise call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages.
Automatically record every call and view it alongside prospect data in your CRM.
We will catch you as early as we receive the message