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SALESFORCE CTI

A full-fledged contact center within Salesforce

  • An out-of-box integration that instantly boosts your sales teams' efficiency & delivers actionable business insights; with robust Open APIs to further customize workflows whenever you need.
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Zendesk CRM CTI Integration

Our Salesforce CRM consultants can empower your company in using this sales and customer relationship management tool to its fullest potential. We can help your promoting, customer assistance, technology and sales teams achieve the following:

  • Convey top notch arrangements rapidly.
  • Improvement of the quality information.
  • Business insight and examination.
  • Completely incorporate Salesforce with your critical systems.

CXDYNAMIQ call center features

CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful campaign.

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Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

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Seamless CTI

Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.

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Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

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Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

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Mobile App

Manage your enterprise call center services from anywhere while tracking every call.

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Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

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Answering Machine Detection

Skip answering machines to connect agents only to live prospects.

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Text to Speech

Quickly automate & personalize IVR messages.

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Call Recordings

Automatically record every call and view it alongside prospect data in your CRM.

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