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INTERCOM INTEGRATION

Instantly switch from chats to calls

  • Using Intercom for live chats? CXDYNAMIQ’s call widget lets you use the same chat window to manage voice interactions with your users.
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Intercom Integration

Intercom is a software that creates a informing platform which allows organizations to communicate with imminent and existing clients within their app, on their website, social media and through email.
In Intercom, REST API is a main building block to retrieve data, keep the information in sync, to make actions automatically, update data from own Intercom account, or to incorporate Intercom into products. Need help with integration ? get in touch with us for a free quote by filling out the Request a quote.

CXDYNAMIQ call center features

CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful campaign.

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Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

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Seamless CTI

Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.

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Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

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Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

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Mobile App

Manage your enterprise call center services from anywhere while tracking every call.

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Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

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Answering Machine Detection

Skip answering machines to connect agents only to live prospects.

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Text to Speech

Quickly automate & personalize IVR messages.

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Call Recordings

Automatically record every call and view it alongside prospect data in your CRM.

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