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Our solution empowers omni channel service, research, sales, marketing and collections with secure id and verification strategies as applicable (TPIN, OTP, Voice Biometrics) any time, any spot, any station (Voice, Alternate & Digital channels) utilizing existing voice (Telephony channel) infrastructure and integrated with main backend applications and CRM software. CXDYNAMIQ allows you to automate your dispatching processes while regarding genuine limitations to bring productivity, straightforwardness and consistency in your omnichannel retailing.
CXDYNAMIQ allows you to utilize existing retail infrastructure to build your omnichannel platform. Subsequently helping you to achieve same day door-step deliveries to your clients. Omnichannel executives after consideration of business elements including SKU bifurcation, retail outlet work timings, regulatory constraints and so on for the improved dispatch plans. Omnichannel ideal fleet mix (once just as day by day powerful designs) for satisfaction operations.
CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful inbound campaign.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your enterprise call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages.
Automatically record every call and view it alongside prospect data in your CRM.
We will catch you as early as we receive the message
