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A Power Dialer is an automated outbound dialer that does the dialing for you while allowing the agent to focus on the live call nearby. when the call is done, the agent has the opportunity to fill up the survey, enter notes and show that they are prepared for the next call. The Power Dialer then dials the next user in the line. This dialer is advantageous for outreach groups, promotion and political gatherings that need to raise support and for crusades where the expense of not conversing with a contact is high.
A Power Dialer dials the following number solely after the past call closes, dissimilar to a Predictive Dialer that dials numbers before a specialist opens up. Along these lines, contacts don't experience the short 1-2s stop after pickup that can happen with a Predictive Dialer.
CXDYNAMIQ Auto dialers come packed with every tool and feature you need to run a successful campaign.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readymade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your enterprise call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages.
Automatically record every call and view it alongside prospect data in your CRM.
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